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Toro today announces the launch of NSN Connect Plus, a new service that remotely monitors the status of a golf course’s Lynx Control System software and computer hardware to ensure that their irrigation system is running properly. The addition of remote monitoring allows NSN Connect Plus to expand the existing capabilities of NSN Connect, a service that gives golf course superintendents the ability to easily access and control their central control system anywhere and anytime.
“Toro’s NSN Connect Plus further enhances the current capabilities of NSN Connect and gives golf course superintendents even more complete service, control and support of their Toro Lynx Control System,” said David Angier, senior marketing manager, Toro Golf Irrigation. “With NSN Connect Plus, in addition to anywhere, anytime access and control of irrigation systems, Toro is now able to remotely monitor the status of the irrigation system, and can automatically notify superintendents via e-mail or text alerts of potential problems or system alarm conditions. These problems can then be quickly addressed by the customer or by a member of the NSN support staff.”
One of the biggest benefits of NSN Connect Plus is its ability to proactively detect irrigation problems before they occur. The program automatically sends e-mail or text notifications to golf course superintendents alerting them of potential issues, including computer, software or hardware failures, unexpected system re-boots, challenges with Lynx or the computer going offline, as well as issues with temperature, voltage, fan speed or the hard drive. NSN Connect Plus also sends automatic, scheduled alerts to remind superintendents of general irrigation system maintenance requirements.
“The goal of NSN Connect Plus is to expand on the current features and capabilities of NSN Connect and give superintendents easier, more instant and more direct access to their irrigation control systems,” added Angier. “NSN Connect Plus helps superintendents intercept problems with their irrigation system before they become major issues. And, NSN Connect Plus is backed by the proactive service and support of NSN, providing golf course superintendents with the quality support and service they need to keep their irrigation system, and their course, up and running.”
In addition to its ability to proactively alert superintendents of potential problems, NSN Connect Plus allows superintendents to chat directly with dedicated NSN support staff members and it gives those staff members the capability to react quickly to failing irrigation computer systems and software.
NSN Connect Plus is available to all customers who use Toro’s Lynx Control System and is available free of charge for one year following the purchase of Lynx.
You know what you want from your irrigation system, but gathering all the information you need to make the right decisions can be a time-consuming challenge. The Toro® Lynx Control System is a powerful solution, and its about to get even better.
Lynx brings all essential course irrigation information into one user-friendly interface so you can make quick, intuitive decisions. This system allows you to schedule irrigation, monitor system components, troubleshoot problems and much more. And the upcoming Lynx 2.0 release includes new remote access features that make it even easier to manage your irrigation system from just about anywhere.
For more information, visit the Toro Lynx website or contact your local Toro Golf distributor.
With Lynx 2.0, golf courses will soon have three powerful options for remote connectivity:
NEW! Lynx Mobile: Remote Capabilities(Coming in Lynx 2.0)
Customers have asked for a smartphone-friendly application, and Lynx Mobile will deliver with an interface designed to work on any web-enabled mobile device, regardless of the operating system. Its made to fit smaller, pocket-sized screens, but it will also work on larger web-enabled devices, such as tablets or laptops.
Lynx Mobile will include the most common operational and diagnostic activities, so you can check system status, troubleshoot issues, and control irrigation manually all from your smartphone while youre out on the course or just about anywhere.
NSN Connect Plus: Remote Monitoring(Enhanced Version 2.0 coming in Lynx 2.0)
A current Lynx feature, NSN Connect Plus allows users to configure their system to send alerts via e-mail, text message or a pop-up message on their computer when there is an issue. (For example, if the pump station stops working or if overnight rain will affect irrigation.) That means you dont have to check the system to know if theres a problem.
The new 2.0 release will include additional monitors, as well as enhanced scheduling to choose when and to whom the alert messages are sent. For example, you can set the system to send the alerts to different staff members on different days of the week.
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NSN Connect: Remote Access
In addition to the new enhancements, Lynx will continue to offer NSN Connect (which is available on the current system). This feature allows users to access their Lynx computer from any web-enabled device to view the full screen and operate the system remotely. It works best on a desktop or laptop computer, or a tablet with a larger screen that accommodates the full Lynx dashboard.
This is just a quick preview of some of the new enhancements in the upcoming Lynx 2.0 release. Lynx 2.0 will also provide support for additional languages, including Spanish. Watch for additional details this fall. Current Lynx users will receive a notification on their Lynx system (or the Lynx website) when the update is available.
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Toro has been shipping the new Lynx Control System for over a year, and hundreds of golf courses are realizing the water- and resource-saving benefits of this smart, powerful and easy-to-use software. As soon as Lynx 2.0 is released, it will be provided at no additional cost to all active Lynx customers. So, theres no reason to delay your move to Lynx. Upgrade today!