VIA is proud to have been awarded the world’s first Low Power certification by the USB Implementers Forum for the VIA Vectro VT6205 USB 2.0 to 9-in-1 Flash Card Reader Controller, which features minimal power consumption in portable peripheral devices where energy efficiency is crucial. Step 1: Uninstall your Generic USB Hub Right-click on Generic USB Hub and click on Uninstall. After this, reset your PC, and Windows will automatically download and install the Generic USB Hub driver.
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Dec 21, 2020 • Filed to: Answer Hard Drive Problems • Proven solutions
The USB descriptor has an identification function when connecting the device so that Windows can install the driver without the need for a previous installation. This mechanism is so advantageous since you will not need an installation program to use your device, in addition to saving you time because it is not necessary to search for a specific driver or activate it from a CD. If your USB device descriptor has failures, here you will be able to find solutions to fix them.
Part 1: Method to Fix USB Device Descriptor Failure in Windows 10
USB device descriptor failures are relatively common, and this can be due to various reasons; regardless of the source of the problem, different solutions can help you get rid of this problem. Also, you should not forget that if the issue happens to a flash drive, there is the possibility that you lose your information, so it is convenient to have software to be able to recover your files in case the failure is severe.
Before reviewing in detail what a failure descriptor is and the methods to solve it, it is prudent to check if your device is in good condition and nothing is obstructing it, since a hardware error may be enough to stop it working. Also, it is difficult for it to be recognized by the operating system again.
Part 2: Overview of USB Device Descriptor Failure
All USB devices have a device descriptor that the host reads, and that gives it information about what it is, who made it, the version of USB it supports, the configuration methods, as well as the number of endpoints and their types.
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If in the Device Manager, —while you have your USB device connected– the following appears in the list of drivers: Unknown USB Device (Device Descriptor Request Failed), it means that Windows cannot read your device and, therefore, you will not be able to use it in the right way.
But why does this problem occur? It could be due to hardware errors and software failures. Regardless of the origin of the error, there are several alternatives to solve it, which you will see in the next part of this post.
Part 3: How to Fix USB Device Descriptor Failure in Windows 10?
Method 1: Use the hardware and device troubleshooter
Windows has a built-in tool that can help solve all kinds of hardware and USB device problems. To use it correctly, all you have to do is the following:
Step 1: Open Command Prompt tool
Click on the Windows icon and then type cmd, right-click on Command Prompt, and select Run as administrator from the drop-down list.
Step 2: Run Hardware and Devices troubleshoot tool
Once you open Command Prompt, type the next command:
MSDT. EXE -ID DEVICEDIAGNOSTIC and finally press Enter.
You will see the Hardware and Devices troubleshoot tool. Just click Next, and if there is any inconvenience, Windows will let you know about it.
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Method 2: Turn off the quick start
Windows quick start (also called fast startup) is a mechanism that makes your PC start Windows in a short time. However, this can lead to compatibility issues that can affect the recognition of your USB device. To turn off the quick start, you must do the following:
Step 1: Open Windows settings
Click on the Windows icon and then on the gear icon to open Windows settings.
Step 2: Click on System
From the Windows Settings window, click on System.
Step 3: Click on Power & sleep
From the left list, click on Power & sleep.
Step 4: Click on Additional power settings
From the left list, click on Additional power settings.
Step 5: Click on Choose what the power buttons do
From the left list, click Choose what the power buttons do
Step 6: Click on Change settings that are currently unavailable
Click on the option Change settings that are currently unavailable.
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Step 7: Uncheck Turn on fast startup (recommended)
Click on the ticked square next to Turn on fast startup (recommended), and you should have disabled Windows quick start.
Method 3: Update your BIOS
If your BIOS is out of date, it can lead to compatibility and device recognition issues. To do this, I suggest you contact your supplier to help you carry out this process, as it is a delicate task that can be counterproductive if not done correctly.
Method 4: Update USB Hub conductors
You must keep the USB Hub conductors updated so that there are no compatibility problems with your devices that require such a connection. To check for updates, follow these steps:
Step 1: Open Device Manager
Right-click on the Windows icon, and from the drop-down list, click on Device Manager.
Step 2: Look for Universal Serial Bus Controllers
Once you opened Device Manager¸ scroll down until you find Universal Serial Bus controllers.
Step 3: Update USB Hub
Right-click on Generic USB Hub and click on Update Driver Software… If there is any available update, Windows will install it automatically.
Method 5: Disable USB selective suspend settings
USB selective suspend settings allow you to save energy and battery by keeping the USB connectors in a low consumption state. However, this can lead to some power issues when connecting a device, so disabling it may be the solution. I will show you how to do it through the following steps:
Step 1: Open Power Options
Click on the Windows icon and write power options to open the Windows Power Options window.
Step 2: Change plan settings
Click on Change plan settings next to Balanced (recommended).
Step 3: Change advanced power settings
Click on Change advanced power settings.
Step 4: Disable USB selective suspend settings
From the Advanced settings list, scroll down and click on USB settings. Then click on USB selective suspend setting and change Enabled for Disabled both in On battery and in Plugged in options and finally click on Apply. This will be enough to disable USB selective suspend settings.
Method 6: Use the troubleshooter
Through Troubleshoot, you can fix Windows startup problems, where some incompatibilities with USB devices may be generated. This procedure can correct them, and you can do it with these steps:
Step 1: Open Windows settings
Click on the Windows icon and then on the gear icon to open Windows settings.
Step 2: Open Update & Security
From the Windows settings list, click on Update & Security.
Step 3: Select an option
From the left list, click on Troubleshoot and choose the best option according to your problem and requirements. Windows will try to fix the issues immediately.
Method 7: Reinstall USB Hub
Reinstalling the USB Hub driver can be another useful option; in this way, you can solve problems related to the recognition of your USB devices due to an error related to the USB Hub driver.
To start with this process, copy steps 1 and 2 from method 4. Now you should only do the following:
Step 1: Uninstall your Generic USB Hub
Right-click on Generic USB Hub and click on Uninstall. After this, reset your PC, and Windows will automatically download and install the Generic USB Hub driver.
Recover your files
If you have a USB storage device that was affected by device descriptor failure, your data may be at risk. However, you should not worry as there is Recoverit, a professional application that will help you to retrieve your files quickly through a few simple steps.
You can download it directly from the official website. Below, you can see how easy it is to use this program:
Step 1: Select the drive
Remember to connect the external USB device to your computer before running Recoverit. Make sure Windows recognizes it.
To begin the process, select your external USB device as the target location and then click on Start. Even though the partition on the device has got lost, you can still use Recoverit to bring the lost data back.
Step 2: Scan the external device or hard drive
Wait for some minutes while Recoverit scans your USB storage device. If you want, you can pause the process and check the files that the application will retrieve.
Step 3: Preview and recover files
After Recoverit finishes the task, you can preview each file. Then click Recover and save the data into a new and safe location.
The USB connection is undoubtedly the most popular in PCs and laptops, being used by millions of devices of all kinds. However, it is not perfect and may have some flaws like the one related to Device Descriptor. Fortunately, there are many alternatives to solve this problem, and, if it affected a storage device, you should rest easy, since your information will be safe thanks to the sophisticated technology that Recoverit has.
What's Wrong with Drive
- Recover Your Drive
- Fix Your Drive
- Format/Wipe Drive
- Know Your Drive
Here are the best flash drive repair tools in Windows 10/8/7 when you need usb drive repair utilities, freeware and online usb repair tools to fix flash drive that did not work or has errors.
Repairing usb drive on mac? See this - mac usb repair tool
9 USB Drive Repair Tools in Windows 10/8/7
Before all repairing, we would strongly recommend you recover your data from damaged usb drive if it was of necessity.
Note: Almost All Usb Drive Repair Programs Need To Be Run As Administrator.Data will be erased in the processing of repairing your pen drive, so we strongly recommend you restore your important files before you do any repairing.
Here comes the list of best usb repair tools that hopefully at least one of them would finally work for you damaged flash drive.
#1 Error Check - Repair damaged usb drive with error-checking tools provided by Windows
As the best pendrive repair utility, Windows has a built-in utility inside of the system, called Error Check, which is efficient when your flash drive has errors (blank, raw format, unsupported file system, 0 bytes, incorrect format, asking to format before use, inaccessible...)
Here is the route to start flash drive repairing.
Step 1 - Connect your pen drive to Windows 10/8/7 computer/laptop
Step 2 - Double clicking 'This PC' -> Right clicking usb drive -> Properties
Right click usb drive properties
If it was no where under 'This PC', go to the device manager to get a right clicking -> 'Properties'
Right click usb drive properties in device manager
Tips: How to open Disk Manager? Open cmd and type 'devmgmt.msc' in the Run box, or you may just type 'device manager' in Windows 10 search column, or you may also go this way right click 'This PC' -> Manage -> Device Manager, right click your flash drive -> Properties
Step 3 - Move to the tap 'Tools' -> Error Checking -> Check
Repair flash drive in Windows 10 with Error Checking
A different window may appear if you are not using Windows 10 but some other Windows operating systems just like what it looks like in the following image.
Repair damaged usb drive in Windows XP with Error-Checking
Step 4 - Confirm selected operations and run the repairing if it pops out a window and ask you to select available options.
Watch the following video to see how to start the flash drive error repairing.
#2 Freeware Partition Resizer Free - Repair bad blocks, fix errors, format usb flash drive
Step 1: Download this freeware and connect your usb flash drive to a Windows computer where this tool was installed.
Note: this freeware has portable version that you may directly use it from your removable device. You may right click its .exe and then select option -> run as admin, and then start using it.
Step 2 - Open this pen drive repair freeware and right click your pen drive -> Check Partition
Select both available options and then confirm the change to start repairing the removable drive.
Get 'Fix found errors' selected together with 'Try to fix bad sectors' on your flash drive selected too.
Step 4 - Apply changes to make the above repairing operated on your damaged pen drive.
Note: You may go back to your usb flash drive and then check whether it is working now!
Step 5 - If the above fix does not work for your removable drive, try this following function - format, which is also provided in freeware Partition Resizer.
Open this program and right click your flash media that is found in this tool, format
Step 6 - And then select the file system fat32/ntfs as you wish, or you may just leave it to default settings.
Step 7 - And then click 'OK' -> 'Apply' to confirm the repairing for your flash drive. And then leave the whole job to this freeware and wait to get it done.
#3 MalvaStyle USB Repair - freeware
This free usb drive repair program is built with simple interface that can be used for removable usb drive repairing on the one simple main interface and it needs administrator prilivage to run it.
This tool is efficient in fixing error Windows was unable to complete the format on usb drive.
Download url: http://malvastyle.com/wp-content/uploads/2016/11/MalvaStyle_Setup.zip
Or you may go to this page for a download if the above url download zip has been changed.
Video Guide - how to use MalvaStyle USB Repair
#4 CMD Diskpart USB Repair - Useful usb repair command prompt
Here are at least two efficient command lines that you may use for repairing your damaged flash drive. One - CHKDSK; Two - Diskpart. The command lines are a little bit more complicated for non tech-geek users. We would try to make them simple and easy to follow.
Here are the route to start diskpart in your computer.
- Step 1 - Open cmd by pressing 'Windows icon + R' on your keboard
- Step 2 - Type diskpart
- Step 3 - Type 'list disk'
- Step 4 - Type 'select disk *' (You need to select the one that represents your flash drive)
- Step 5 - Type 'clean'
- Step 6 - Type 'create partition primary'
- Step 6 - Type 'format fs=ntfs quick', or type 'format fs=fat32 quick' to operate a quick format of your flash drive ntfs/fat32 as you wish. You may also set it to be exfat as you want.
Now you may check whether your flash drive is working now or not, if it still did not work, try the following methods.
#5 Chkdsk - Free command prompt fix provided by Windows
You need to know the drive letter of your flash drive in your computer to use chkdsk
You may check its drive letter by going to your computer and see what drive letter your flash drive is displayed there.
chkdsk h: /f - (You need to replace h with your own flash drive's drive letter)
cmd chkdsk to repair pen drive
Video Guide - how to repair damaged pen drive using chkdsk
Also read: how to repair damaged flash drive using cmd
#6 HP USB Disk Storage Format Tool - freeware
HP USB Format Tool provides simple interface to easily repair corrupted flash drives by formatting the usb flash drive. The whole process of using this tool needs only 4 steps that you can manage all the steps on the same interface.
HP usb format tool user guide
Further reading: HP USB Format Tool User Video and Error Fixings with more download links for this program are available on this page.
You may wonder how to repair corrupted usb drive without formatting/losing data. The above repair tools do not ask for a formatting, or you may visit this guide - how to fix corrupted flash drive without formatting.
#7 Easeus Partition Master Free - Freeware for fixing damaged flash drives
As an excellent disk management program, Partition Master Free provides versatile functions in this tool including repairing bad blocks, changing usb flash file system by formatting, rebuilding master boot record etc.
Here is the download for this program.
#8 HDD Low Level Format Tool - the last free tool for regenerate a damaged flash drive to life
Repair usb drive with low level format tool
When all the above tools failed in fixing your damaged flash drive, this one HDD Low Level Format Tool would be your last trial to get the job done, or your usb drive may just on the way of dying.
Here is an image of how this tool looks like. The first interface under the tab of 'Device details' telling the information of your flash drive, the second tab 'LOW-LEVEL FORMAT' is what you need for fixing your flash drive.
Step 1 - Download this HDD low level format tool and connect your flash drive to Windows computer like Windows 10/8/7.
Step 2 - Open the low level format tool, move to tab 'LOW-LEVEL FORMAT', select your flash drive and confirm the formatting.
#9 Rufus - format and fix usb can't be formatted error
Formatting usb with Rufus would mostly work when your usb can't be formatted due to unknown reasons or fix errors on usb.
Rufus download url: https://github.com/pbatard/rufus/releases/download/v3.11/rufus-3.11.exe
Also read: 8 best tools to format usb drive, or how to format usb write protected
USB Flash Drive Not Working Dying
When your flash drive could not be repaired by the above flash drive recovery tools, here are some extra useful information for you.
- Ask a local digital media repair center or service center for help
- Buy a new flash dive
How Your Flash Drive Was Damaged
- Pen drive is blank or has unsupported filesystem
- Flash drive i/o device error
- The drive is not formatted, do you want to format it now
- Pen drive raw file system, 0 bytes
- The flash drive is not working on your computer
- Windows was unable to complete the format flash drive
- USB drive had 'unallocated' error and computer keeps saying 'please insert disk into usb drive *'
- Can't format usb write protected, usb repair tool write protected fix
Last updated on Feb 2, 2021
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